WAASI ("we", "our", or "us") is committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1.1 Information We Collect
We may collect the following types of personal information:
- Name, email address, and contact details
- Account credentials and usage data
- Device information and IP addresses
- Payment and billing information
- Any information you voluntarily provide when using our applications or contacting us
1.2 How We Use Your Information
We use your personal information to:
- Provide, operate, and improve our software applications and services
- Process transactions and send related notices
- Personalise your experience using AI-powered features
- Respond to your inquiries and provide customer support
- Send important updates, security alerts, and policy changes
- Comply with legal obligations
1.3 AI and Data Processing
Some of our applications incorporate artificial intelligence features. Where AI processes your data, it is done solely to improve your experience and deliver relevant functionality. We do not use your data to train third-party AI models without your explicit consent.
1.4 Data Storage and Security
Your data is stored securely using industry-standard encryption and access controls. We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or loss.
1.5 Sharing of Information
We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers only as necessary to operate our services, and only under strict confidentiality obligations.
1.6 Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your data, subject to legal requirements
- Withdraw consent at any time where processing is based on consent
1.7 Contact
For privacy-related enquiries, please contact us at:
- Email: info@waasi.com.au
- Address: Campbelltown, 2560 NSW, Australia